my 411 by the numbers

These were from Saturday (the pics were from the day before, and drawn by me while taking calls)...

896...calls were taken by me (in 8 hours).



25...average call length (in seconds).
5...people called 411 (directory) when they really wanted 611 (repair/customer care).



16...customers asking for movie showtimes.
8...people whose ass called 411.



til next time...=)